Are you a factory or a trading company?
We are a professional manufacturer specialized in emergency stretchers and rehabilitation therapy products.
What are your standard trading and payment terms?
Our standard terms include a 30% T/T deposit upon order confirmation, with the remaining 70% balance due against the bill of lading or via L/C.
What is the typical lead time for orders?
Normally, the production and delivery lead time is between 15 to 25 days after the deposit is received.
How does your after-sales service and warranty work?
We provide a 12-month warranty from the date of receipt. During this period, we offer free spare parts and technical guidance for any necessary replacements.
Which quality certifications do your products hold?
Our products are fully certified with FSC, CE, FDA, ISO9001, ISO13485, and EN1865 standards to ensure global compliance and safety.
Can the stretcher be used in narrow environments?
Yes, the length of the stretcher is adjustable with a retractable structure, allowing it to pass through small lifts and narrow hallways easily.