Q1: Are you a trading company or a manufacturing plant?
A: We operate our own factory with over 10 years of manufacturing experience, equipped with a complete set of production machinery and an expert R&D design team.
Q2: Can I request a sample?
A: Certain products can be provided as free samples; however, the cost of express delivery is typically the responsibility of the buyer.
Q3: What are the typical lead times for samples and official orders?
A: Sample production usually takes 3-5 days, while formal bulk order production ranges from 15-30 days.
Q4: Is product customization available?
A: Yes, we can customize various products according to your specific requirements, including printing specified labels directly on the items.
Q5: How do you ensure product quality?
A: We maintain a professional quality inspection team. Every stage of production undergoes random inspections, and 100% of products are fully inspected before shipment to ensure they meet all requirements.
Q6: Is this head immobilizer compatible with standard spine boards?
A: Yes, the design is specifically engineered to be compatible with all flat backboards, spine boards, and cervical collars for emergency medical use.